Views: 1 Author: Site Editor Publish Time: 2021-11-19 Origin: Site
Chinese brand-HEAD waterjet
HEAD after-sales service leads a new experience in the service system.
1. HEAD after-sales service department implements a 24-hour shift work system, 100% responds to customer demands.
2. Establish a dedicated mailbox for after-sales service, and communicate with customers in more than 4 languages, including Chinese, English, Russian, and Spanish.
3. HEAD establishes a customer service management system, equipment production files, training files, maintenance files, spare parts usage records, etc. are all kept. Complete equipment files help service personnel to solve customer problems in a timely and accurate manner. It can automatically remind equipment maintenance instructions.
4. Establish a VIP service group for customers, sales and after-sales, give customers a nanny-style service experience.
HEAD, take care of your waterjet like a child.
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